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Today’s announcement (below) is particularly exciting for the company. Opening a sales office in LA and the VP National Sales hire of Tim Lane from MySpace marks the next phase of growth for SplashCast.
Tim is a class act. During my crazy travel last month, I bumped into literally a dozen people between LA and NYC who worked with Tim at MySpace or EyeBlaster — or from the client / agency side — and they all gushed how wonderful he is, both professionally and personally. It is very clear that Tim has rightfully earned a lot of respect in the industry.
Welcome aboard, Tim!
SplashCast Expands To Los Angeles; Hires Former MySpace Executive To Head Up Sales
Digital Media Veteran Tim Lane Sees SplashCast’s Social Advertising Solution Leading The Next Big Wave In On-Line Marketing. Portland, OR (PRWEB) July 14, 2008 — SplashCast™ Corporation today announced that digital media advertising veteran Tim Lane has been hired to head up the company’s new national sales office in Los Angeles. Lane, a 12-year veteran of the Internet advertising industry, has been named SplashCast’s vice president of national sales, responsible for expanding the company’s current position as pioneers and leaders in social advertising solutions. Lane will join SplashCast, leaving his position as southwest sales manager at MySpace.com. His move from MySpace to SplashCast highlights what Lane considers to be a trend within the evolving Internet advertising industry. “Social network sites such as MySpace and Facebook are a treasure trove of opportunity for advertisers that know how to successfully tap into their users,” said Lane. “Brands continue to experiment and struggle to find ways to effectively target this audience. Working with social networks, SplashCast develops unique technology solutions successfully tapping into this audience and delivering results for advertisers. SplashCast is the newest and best solution out there that’s attracting advertisers.”
SplashCast’s Los Angeles-based office will open later this summer. This expansion reflects the company’s recent successes in helping major brands reach social network site users. According to statistics presented on the MySpace music application directory more SplashCast music applications in general have been shared and installed on individual MySpace pages than any other artist-specific applications across the entire MySpace application platform.
In addition, SplashCast’s social advertisements consistently receive click-through-rates 75 times higher than typical banner advertisements used on social network sites. Splashcasts have already been viewed more than 375 million times and spread to 3.5 million web pages.
“We are excited to have Tim join our team and we see his move as further substantiation of our approach to social advertising,” said Michael Berkley, CEO of SplashCast. “Lane has remained at the forefront of the social advertising movement, helping many of today’s largest brands find strategies to reach MySpace users. His expertise will be invaluable in helping SplashCast pave the way for future success stories.”
Prior to his position at MySpace.com, Lane held the director of sales position at Eyeblaster Inc. - developers of rich media advertising solutions. He was also sales manager at Move.com - creators of several top home and real estate-oriented Internet destinations. In his new position, Lane will be responsible for managing SplashCast’s sales team based out of the company’s new Los Angeles sales office scheduled to open later this summer.
The SplashCast Solution
A splashcasts is a powerful opt-in social advertising tool that allows brands to connect and engage with customers. Using an interface similar to a multi-channel TV screen, marketers use splashcasts to distribute videos, games, pictures, and other digital content. Consumers who find a splashcast they like can easily add it to their own profile page. Companies can then easily update all of their distributed splashcasts with new content, as often as they want, whenever they want.
Pivotal to SplashCast’s effectiveness as a social advertising tool is the player’s unique three-way communications capability. Not only can companies push new content out to their splashcast audience, but the audience can also send digital content back to the brand or engage with each other. The result is the formation of online communities that gather via the splashcast player and unite around the product or brand.
SplashCast recently announced a new enhancement to their product that allows marketers to integrate advertisements into new and existing video content. The unobtrusive, opt-in nature of HotSpots ad-insertions works like a product placement advertisement to entice viewers and engage them at a time when they are most prone to the advertising message.
“Whether it’s a brand looking to share content with customers or advertisers looking to sponsor existing content, I believe SplashCast has created the customizable turnkey solution they’re looking for,” said Lane.
About SplashCast
Splashcast Corporation is one of the first companies dedicated to the emerging new marketing field called social advertising - strategies specifically designed to connect brands with users of MySpace, Facebook and other social network sites. Used by Sony Music, Red Bull, Universal, NIKE, AEG, PBS and other top name brands, SplashCast offers an alternative to banner ads, pop-ups and other traditional online advertising strategies that have proven disappointing in their ability to reach this critical audience. For more information on Splashcast visit www.splashcastmedia.com or call (503) 222-5645.
Shugoll Research and Midan Marketing teamed up to conduct a multi-phase study with tweens (8 to 12 year-olds) and teens (13 to 17 year-olds) using Revelation for a qualitative online immersion research method and a quantitative online survey method to develop an understanding of the role obesity plays in the lives of children ages 8 to 17 years and possible solutions that could lead to them developing healthy eating habits. Learn more about the study including so
read more
SplashCast is featured in the cover story of this month’s Promo Magazine. Promo is one of the major marketing print publications.
The article is about how big money is starting flow from big brands to hip hop & urban artists - once largely ignored by mainstream brands. SplashCast is the focus of the last 3rd of article. Nice coverage, even if not completely accurate.
Here is the section on SplashCast:
VARIABLE VIRAL VIDEO
The viral side of music videos just got a bit more so with the advent of SplashCast, a social network gaining traction among the major labels.
SplashCast provides a movable window of a performer’s video with a template to enable messaging. Users can transfer their favorites to a MySpace page and share them. They can post videos, pictures or comments and chat with other users.
The service will soon allow insertion of its advertising into the video streams, thanks to HotSpot technology.
In a nod to the popularity of urban music, SplashCast is setting up a site for an established rap star it declined to identify, and expects he’ll be one among many.
“To date we’ve worked with labels,” says SplashCast CEO Michael Berkley. “Now we’re working with artists themselves, particularly in the urban category.”
The urban music channels created by SplashCast get the most viral distribution. The typical user is a tech-savvy African American ranging in age from 14 to 19. Females are in the majority.
SplashCast already has distribution deals in place with Sony BMG, Universal, EMI, Geffen, Warner Bros., MTV, NPR and PBS.
“It’s all about connecting our conversation,” says David Bell, director of digital marketing for Sony BMG’s Zomba label. “It’s about creating new communities, creating communities of our own.”
Bell says songs usually are a bigger draw than artists. But Chris Brown’s is the most popular of the 40 SplashCast channels featured on Sony BMG’s site. Roughly 40,000 users added it to their MySpace or Facebook pages within a month of its posting. It eventually was embedded in more than 75,000 pages.
Visitors “gobble up immediately” any news about stars like Brown, Bell notes, adding that urban music is the subject of a “huge number” of blogs. He says Zomba hopes to build content sites in collaboration with brands.
SplashCast plans a reality series on its “mystery” hip-hopper’s site.
“Once it’s out there on tens or hundreds of thousands of MySpace pages, the fans will be able to influence the reality show,” Berkley says. “It’s enabling artists to create content in a very efficient, cost-effective manner so they can essentially have a videographer follow them around, create this in real time and edit it.”
There’s been much attention recently given to social networking and collaboration as it applies to the business process of innovation. It’s fueled by a growing crop of companies that are adopting a more open innovation model and inviting their communities of customers, partners and employees to participate in the process of sharing ideas, discussing them and voting on their favorites.
The potential benefits to a company can be huge:
- Greater alignment with customers
- Faster product development cycles
- Reduced R&D costs
Dell’s Ideastorm and Starbuck’s “My Starbucks Idea” are two well-publicized examples of online customer communities designed to foster collaboration around new product ideas. Both of these brands have successfully grown web sites with hundreds of thousands of participants and ideas. So, when given the platform to speak up, people are more than willing to participate.
Sounds like a windfall, right? Build a community site and poof you’re the next great innovative company…not so fast…
Social networking alone isn’t innovation management. Ideation is an important step, but it is just the front-end of the innovation funnel. This growing trend of online idea sharing is exciting but it’s raising some questions into how to best apply the valuable (but unstructured) input from customer communities and social networks into the complex product development process:
- Are the most popular ideas the most lucrative ones for the company to pursue?
- If misapplied, can the wisdom of crowds actually lead an organization to the wrong decision?
- Does the input from the community site replace traditional R&D?
- How can internal product teams effectively connect the ideas and feedback from the community to the other downstream steps of the product planning and development process?
Here’s a recent article that highlights some of the challenges:
http://www.innovationtools.com/Articles/EnterpriseDetails.asp?a=332
Our opinion: Whereas the focus recently has been on the creation of customer communities, we believe the focus now will naturally shift to solving the bigger challenge of how to best manage this new channel of customer input and apply it to the internal process of developing new products. The companies that get this right will be the ones that realize the greatest financial benefits.
What’s your opinion? Post a comment and let us know your thoughts.
SplashCast currently owns the top 12 of 20 most recently popular music applications on MySpace. Other than the Coldplay and LilWayne apps, SplashCast apps have more installs than any other artist-specific apps in the entire MySpace platform.
Below is a screenshot of the MySpace Music Application Directory, taken today, with SplashCast apps highlighted in red:
The Oregon Entrepreneurs Network has selected Jama Software as one of four finalists for the 15th Annual 2008 OEN Tom Holce Awards for Entrepreneurship in the Development Category.
Finalists and award winners will be recognized during the event at the Oregon Convention Center on September 18, 2008. This year’s event theme “Rogues and Renegades” honors the independent spirit of Oregon’s entrepreneurs.
Even though our customers are worldwide, we take pride in our Portland roots and membership within OEN. We are honored to be participating in this year’s award ceremony and look forward to seeing everyone there.
For more information: Read the OEN Awards blog post
How in sync is the academic world with your industry? Is the next generation of project management and product development directors well versed with the tools of the trade?
As a vendor, we feel it’s important to do our part to support universities and educational institutions that are preparing students to be successful at the next level.
We recently experienced first-hand that in the case of requirements management, the students at St. Joseph’s University in Philadelphia, are ahead of the class.
Graduate students at St. Joseph’s were paired up and assigned an interesting project for their Masters program. They had to understand the latest requirements management tools well enough to deliver a sales presentation and product demo to the rest of the class, and make a compelling case for why the solution they represented was superior. It required them to dig in beyond features and understand customer needs, product positioning, competitive differentiators, pricing and sales strategy.
Brian Brown and Mareme Gueye chose Contour, our Web-based requirements management tool.
They shared with us the materials they put together and we were very impressed with the high-quality work they did. Of course, it didn’t hurt that they wore the Jama “People against Project Failure” rockstar t-shirts for their final presentation.
“Brian & Mareme did a wonderful job on the final assignment I gave the class. I was impressed that Jama showed so much interest in their work. You are the only company that took a personal interest,” said Shelley Weismer, the professor who taught the class.
The future looks bright for the graduating class of 2008. Good luck!
It’s been 18 months since we launched SplashCast (Wow, already?) and we have received a lot of feedback from splashcasters about how to make working in the SplashCast console little easier. Today, we are happy to launch the newest version of the SplashCast console, introduce a cool new feature called “Hotspots” and also update the SplashCast player with a little change.
So what’s new???
HotSpot technology
SplashCast’s newest feature is a major breakthrough in video product placement technology. We developed the Hotspot technology to enable a more seamless and interesting integration of advertisements into new and existing video content.
During our testing, we played with many different scenarios where we found the Hotspot technology useful and we thought that this feature could really be used by not only advertisers for marketing purposes, but by everyone who might want an opportunity to provide more information or more context to certain points in a video that they have added to a SplashCast show. So we decided to make this new feature available to all SplashCast users. Check out the Introducing Hotspots and Creating Hotspots tutorials below.
If you think you have a cool use case featuring the Hotspot technology for a specific video in one of your SplashCast shows let us know. We are excited to see what you will do with this new feature and will highlight some of the best uses of this new technology on our blog. Here’s how to share your video using the Hotspot feature with us:
- From your player, play the video with the hotspot
- Click the Send button (the one right next to Comments)
- Send to: support@splashcastmedia.com
- Make sure you enter your correct email address
- tell us why you find the Hotspot feature useful.
Simpler Interface for the Content Management System
See image of new SplashCast Content Management System
Were you confused about where to start when you first started using SplashCast? (Channels? Shows? Players? Where do I start???) Things are whole lot simpler now. Everything starts at the Channel level. When you first log in to SplashCast, select a channel that you want to edit (or create a new one). Then, add a show that you want to display in the More Shows list in the player. We think everyone will find this new interface a whole lot easier. Take a look at the Introduction to the SplashCast Console tutorial below for a quick overview of the changes.
SplashCast Player Channel Guide Change
See image of new SplashCast player
Most of you are used to seeing the Channel Guide button in the upper left corner of the player. Now, instead of the Channel Guide button floating over the top of your content, you will see a button in the lower right that says More Shows.
Add SplashCast Tutorials to your page
If you have any questions about the new Hotspot feature or changes in the SplashCast console, please contact us at: support@splashcastmedia.com
Where should we invest our marketing budget to create awareness and generate leads for our product in the most cost-effective way? It’s a question we deal with every day as a growing business.
Sponsored events, email lists, online ads, paid search - early on, we invested in these standard channels, following the same marketing playbook as most vendors. No surprise, the bulk of our spend was going to Google Adwords, as high as 80% of our monthly spend.
Over time though, the costs increased as companies in our space competed over the top spots. This is great for Google, but it was crushing our performance metrics. Despite ongoing optimization efforts, the average cost-per-click and cost-per-lead metrics grew to be 2-3x our target range. We were investing a lot of money and questioning the real value it delivered back to our business.
We decided to do the unthinkable - we went cold turkey and deactivated our Google Adwords campaign - turning it off completely. Can you really drop Google ads and survive as a business - is that even legal?
We can laugh, but there’s this sense of obligation that as a business, you have to throw money into Google’s deep coffers, like it’s an online tax. We’re not bucking the Google bandwagon to just be different, we’re doing it because it simply wasn’t delivering the ROI we need to achieve our goals.
So, we had an idea. We had been sponsoring Kiva.org for the past few months as an organization we really admire and believe in - they’re the online micro-lending site that helps entrepreneurs in the developing world. And, we wanted to figure out a way to funnel the dollars we were sending to Google ads over to Kiva loans.
We realize we can’t give away money unless we make money. So, the experiment is to see if we can raise enough awareness and trials through this indirect pr channel to replace the paid search ads on Google - If we can, we’ll make it a permanent switch.
In other words, we’d much rather help a chicken farmer in Cambodia feed her village than fund a Google billionaire’s hobby of flying to space.
Here’s how it works:
We call it the “You try. We give.” program. The more people that learn about Jama Software and do a free trial of Contour, the more new customers we sign on. The more our business grows, the more loans we’re able to give to Kiva entrepreneurs.
The program relies on the power of social networking on the Web via blogs, news articles, people passing it along to friends and colleagues in email and word of mouth. So, we’re hitting the phones, sending emails and leveraging our online community to help us see if social marketing can truly outperform search marketing. We believe it can and we need your help to prove it.
“We’re thrilled when a company like Jama Software develops an innovative program that supports both our global mission at Kiva and their own goals. It’s such a simple concept, but that’s the beauty of it,” said Jessica Jackley Flannery, co-founder and chief marketing officer of Kiva.org
If you like the idea, have a need for our product, then do a free trial and pass this blog post along to your social network. Thanks!
Here is a good overview of what we are doing here at SplashCast filmed during our recent trip to NYC for the Advertising 2.0 conference.
Thanks to the folks at Beet.tv.
Watch the interview here or below.
We had a great discussion around the definition of “social advertising” today. It turns out that it’s pretty darn simple. A traditional destination website (e.g., ESPN.com) is a public forum. The basic way to advertise there is to post a sign (i.e., a banner ad). That banner ad might be well targeted, or it might be loaded with rich media, but it’s just a sign. Ads on a blog are no different. Although blogs are broadly considered a form of social media, they are nothing more than destination websites with commenting (which is not a knock on blogs). Social advertising happens in sites where people are linked together in some way (e.g., as “friends”). The obvious examples are Facebook and MySpace. [I refuse to use the buzz word “social graph.”] However, not all ads in social networks are “social ads.”
For an ad to be social, it has to be just that, social. This means that the ad is there because it has been invited. It has voluntarily been taken across the threshold and allowed into the inner sanctum of the profile page, just as a teenager might hang a picture of a Nike sponsored athlete on her bedroom wall. Social ads are those ads allowed “in the circle.” All others are “outside the circle.” Ads get invited inside the circle for one of three reasons:
1. The ads are tied to great content
2. The ads have utility, and/or
3. There is an economic incentive.
Most examples fall under category #1 (e.g., SplashCast’s Converse campaign). The art and science around these three factors will be the secret sauce of social. Additionally, some ads, if not explicitly invited are accepted. For example, a music application tied to a sponsorship is social.
So, why should marketers care about all of this? The reason is simple: the power of word of mouth. Social ads create a powerful form of recommendation within the context of friend-to-friend connections found in social networks. This type of advertising is far more rich and authentic than other forms, and, ultimately, far more valuable.
Conversely, ads that haven’t been invited inside are “anti-social.”
For example, banner ads, however well targeted, appearing on a social network page are anti-social. They are, therefore, typically rejected (as evidenced by their comically low click-through rates and CPMs). Anti-social ads are like the junk mail that you would rather not invite into your house.
See, it’s all that simple.
What’s the hottest, hippest, sexiest thing in digital media right now?
LISA!
I had the very good fortune of experiencing LISA last night at a downtown hotel (no worries, my wife doesn’t read this blog).
LISA, while hot, hip, and sexy, is actually no danger to my marriage. LISA stands for “Lessons in Social Advertising“. It is a traveling panel / networking event hitting the major media markets over the next month: Los Angeles, San Francisco, and New York. Last night it kicked off in Portland, OR, home to the organizers of the event, TAOW Productions, and of course, home to SplashCast.
The LISA events are the first forums totally dedicated to “social advertising”. It is essentially a panel discussion, with lots of free alcohol and twittering. I was a lucky panelist, sharing the stage with social media thought leaders John Furrier (former CEO of PodTech), Hashem Bajwa (Dir. Digital Planning for Goodby, Sliverstein), Dave Allen (Dir. Insights & Digital Media for Nemo Design), and Kent Lewis (President of Anvil Media). Furrier was live tweeting, while on the panel.
What was so great about this 90 minute panel discussion was that it was heated, bubbling with energy! Fists were flying. We didn’t all agree, and we let it be known. The audience interaction was awesome.
What I want to focus on right now is the very first question: what does social advertising actually mean? The usual set of buzz words were tossed about, like “authenticity, engagement, being-part-of-the-conversation, blah, blah, blah.” While all true, I don’t think that helps in people’s understanding.
Here’s the SplashCast definition of social advertising:
Social advertising is getting consumers to tell the brand story, on behalf of the brand.
Simple. Powerful.
It’s not new. It’s long existed in the off-line world, called “word of mouth”: friends talking to friends about products and brands they like / don’t like. Family and friend influence is the biggest factor in purchase decisions; lots of research has shown this. The problem is that in the off-line world, brands have almost no control over this process.
But in the digital world, brands can play a critical role in the process. Friend and family influence (ie, “social advertising”) can now be seeded, augmented, controlled, and most importantly, it can be tracked and measured.
Let’s look at each of those:
- Seeded. Using tools like SplashCast within social networks, brands can now launch embeddable applications that entertain (compelling content, games), provide utility (information, data), and stimulate communication between family and friends (chat, comments, video / photo submissions, message boards, wikis). People put these applications on their social network profile page or blog, and share them with their family and friends. Conversations start within the context of the brand. It begins to organically spread from one profile page to the next, always being exposed to a new set of friends. The brand being invited into and distributed within a consumer’s circle of influence. This is very different from conventional advertising, where the brand is being forced onto consumers.
- Augmented. To augment the organic distribution as discussed above, brands have the ability to accelerate the process. Using conventional media buying methods, they can juice up the distribution of their social applications by placing them in front of their target consumers. An interactive SplashCast channel, for example, can be distributed within Google AdSense, placed on millions of relevant web sites.
- Controlled. Brands have the ability to listen and moderate (if they choose) the conversations that take place and the content that is create within their social application. There is lots of strategy to discuss around this topic… I will leave that for another post.
- Tracked and Measured. A good social application will provide reports on how far the app has spread across the web, where it has spread, who’s viewing it, how engaged are those users, are users getting value out of it, what are they saying, and ultimately (if the application has a commerce component), are consumers making purchase decisions as a result of it.
This is what progressive brands are doing right now, and there are success stories. All of this is cutting-edge in terms of what the technology enables (enabling, seeding, augmenting, controlling, and tracking), but social advertising is not a new concept.
Back to LISA. I will be panelist at the LA, San Francisco, and New York LISA events. Check out the LISA web site for dates and locations: http://lisa08.com.
Here at Jama we take a pretty open approach to the development of Contour, our collaborative requirements management / project management software and incorporate customer feedback, input from our advisors as well as research and planning we perform internally. We often invite smart people to have lunch with us to give us feedback on our vision for Contour and insight into what would be the perfect tool to help them. We trade sandwiches for market insights.
Yesterday, Lori Schmall, COO of Grist joined us. Grist is a Seattle based on-line media company focused on the environment. Time magazine recently named Grist the top green web site.
While we like to think and act green as a company – she was quick to point out a few plastic water bottles scattered around the conference room - I think we’ve got some work to do. Lori’s past life was in senior management at a Fortune 500 technology firm dealing with scenarios that are near and dear to our heart – enterprise product development and project management.
We focused first on our sales presentation. We’re constantly refining it to better speak to the value of our product, keep the flow engaging and eliminate the bullet points (we believe in a bullet point free world). This reminded me I need to revisit http://www.presentationzen.com/.
Our takeaways from this discussion:
- Get the audience involved as quickly as possible. This helps keep everyone focused and involved in the presentation
- Use stories to illustrate points, it’s much more interesting for everyone
- A little humor never hurts, we all can relate to funny scenarios that we live through
We then turned to the pain of project management. Lori offered up a nice, simplified definition of requirements management: “Delivering what the customer wants”. This speaks to the broader set of functionality that’s available within Contour.
For Lori, the #1 one pain point is when the team loses sight of what’s important to the customer. On long, complex projects when things change, it’s easy to get disconnected from what the stakeholders are expecting. She gave a great metaphor. It’s like an iceberg – the customer defines what they want, but it’s just the visible tip of the iceberg. The development team then has to create and manage through the supporting structure underneath the surface – the mammoth, complicated task of defining use cases, tasks, coding, testing, documenting, deploying to get to the end result of what the customer wants.
The key themes were:
- Visibility into the project – understanding what the status is at all times and who’s doing what
- Alignment – keeping everyone on the same page.
Continuing the metaphor, these strategy sessions with outside executives help us come up for air once and awhile, and keep us focused on the big picture of the value we deliver to customers. Thanks Lori for your time.
I was searching around reading about top causes of product failure and found this blog post about product failure at Google. Well… not actually a real product failure -but it made me laugh. Have a read.
One interesting presentation I found was “Assuming doesn’t feed the Bulldog“. There are some good stats within the slides that validated some of our research and assumptions.
One stat I found interesting was a slide that shows where resources are wasted on failed products by stage. The #1 stage was during product development. To me that illustrates how critical it is to understand your customer needs as you start spending money on development- but also how important execution is. If you’ve nailed the solution to a major customer pain, but the product team isn’t aligned and misses the mark, it’s costly.
You hear a lot about “traceability’ in context to requirements management. It’s one of the primary benefits and reasons for buying a requirements management solution.
As the products we’re all building become more sophisticated as stand-alone software applications or embedded software within physical products, it’s common for development projects to consist of hundreds or thousands of requirements and other related items.
So, how do you keep track of everything when changes occur? That’s where traceability comes in.
Traceability helps you create relationships between requirements, use cases, test cases, tasks and any other items within a project, and across multiple projects, so when changes occur, as they often do, you can easily
- Assess the impact
- Keep the team aligned
- And, keep the project on track
Our philosophy for building the traceability features within Contour is “make it powerful, but keep it simple.”
And, the reason for our obsession with simplicity is because setting up trace relationships involves some time upfront to reap the benefits later on in the project life-cycle. So, the big question often becomes, “Is traceability worth the effort?”
What we’ve tried to do differently is make this process as fast and simple as possible within Contour, so it’s no longer a question of whether “it’s worth it” to do traceability. To illustrate our approach, we put together this short video.
Is traceablity valuable to your team? Is it hassle? We’re curious what you think.
Is Requirements Management a smart investment right now? What’s the expected ROI for an RM tool? Does your executive team view RM as a “must have” or a “nice to have” solution?
I find myself having conversations on these topics with customers almost every day so I thought I’d write about the analysis we do to help answer those questions. These are great discussions and with any enterprise software purchase, it’s a good practice to assess the total cost of ownership and determine the anticipated return on investment (ROI). And, especially in a tough economy, this is even more critical.
The good news is that in the field of requirements management, there’s a pretty thorough model that exists. We use an ROI model developed for Software Quality Engineering (Stickyminds.com) by Richard Denney, a software and process management consultant. This model has been used by many in the industry to assess the value of requirements management.
It helps quantify the tangible cost savings and benefit-to-cost ratio for these 4 key benefits of RM:
- Improved team efficiency
- Avoiding lost requirements
- Avoiding unnecessary work
- Reducing requirements defects
On average, the cost savings we’re seeing for companies range from $300k – $400k per year for a team size of 20 though there are a handful of variables to consider to customize the analysis to your team.
That being said, getting a good return assumes commitment and from the team and that the requirements tool isn’t shelfware.
We’ve seen that it’s easier to be successful when the development process matches team dynamics and the tools selected have team buy in.
If you are thinking about the value of requirements management or how to quantify a requirements management solution, let me know. I’ll share our version of the spreadsheet and ROI doc. Email me at kthomson@jamasoftware.com.
Fox Interactive Media (FIM) revenues are down by 10% last quarter, and FIM also missed their revenue target for the fiscal year by 10%.
From Techcrunch:
The culprit: There is too much inventory and not enough clickthroughs. As a result both brands (and, more importantly, “friends” on MySpace) remain skeptical. Dumping ads on MySpace without targeting them simply doesn’t work.
True… but I would argue that even highly targeted banner ads won’t solve the problem for MySpace. Click through rates are miserable not so much because advertisers can’t differentiate between a 14 year-old girl versus an 18 year-old boy… but because:
- Teens are generally not in an “ad receptive mode” when they are socializing and communicating on MySpace or Facebook, and
- Teens have learned to block out force-fed advertising, such as display ads. This is why opt-in, social advertising is becoming such a compelling alternative for advertisers.
Those of you who follow me on twitter endured quite a barrage of real-time notes / observations from Digital Hollywood, streaming from my BlackBerry on Monday and Tuesday. [Yes, my fingers bled.]
As an experiment, I am posting all those tweets below in this blog. I realize a blog is a very different storytelling / communication medium than Twitter, so it may not translate well. But this does create an archive of my notes that may also be helpful to you.
Panel #1: Deconstructing Advertising
Making choices in a universe of limitless choice: broadband, social networks, mobile, TV, cable, games, VOD, and ITV.
- Adam Stewart is the “vertical director for media and entertainment” for GOOG. Huh? Google has vertical content? Where besides YouTube?
- Future of advertising: moving from “ad buying” to “experience making”, so says Stephanie Sarofian, Digitas.
- Everyone on panel agrees that consumer interaction with brand is primary focus of advertising going forward.
- Accountability / tracking / metrics will become more important in this new world of advertising.
- Gary Hebert from MSFT: branded entertainment is MSFT focus. Really?
- MSFT: ultra targeted ads will be delivered based on what user is doing at that very moment on his/her PC (which web pages, apps are open, etc)
- Discussion has shifted entirely to future of targeting.
- Lack of standards is biggest road block in the value chain of digital advertising.
- Google: advertising is currently in an “evolution”, not yet a “revolution”.
- Biggest challenge for agencies is how to charge for “good ideas”.
- Agencies: how to charge in a post-commission world? Agencies need to figure out how to monetize ideas.
- From brand perspective: too many choices to connect with audience. Overwhelming.
- David Wolf from Accenture: “Facebook has figured out that banner ads aren’t working, and is changing strategies.”
- Wing Pepper of MRM Worldwide: “media technology platforms need to listen to agencies and cooperate more.” Translation: agencies know what brands want, tech companies don’t.
- Google: “media platforms need to find balance between user needs and brand needs. But the user is more important.”
- Wing Pepper (MRM) on widgets-as-ads: the more utility the widget, the better for brand.
- MSFT: give users ability to “save ads” for later consumption to minimize interruption, lessen intrusiveness.
Panel #2: Advertising NEXT
Social networks, user generated video, search, blogs, IMs, podcasts, broadband and mobile — it’s the breakthrough year!
- “Advertising NEXT” panel. McCann Worldwide, Kosmix, Starcom, Quantcast
- “Search engines aren’t smart, they’re mathmatical. They don’t really understand context or intent”. Yet.
- This panel is too heady, non tactical, and a bit pretentious. I’m bored.
Panel #3: Deconstructing Advertising
Making choices in a universe of limitless choice: broadband, social networks, mobile, TV, cable, games, VOD, and ITV.
- Switched rooms to “Monetizing UGC Video” panel with MySpace, YouTube, and Heavy.com. Much better.
- YouTube focusing on more devices for greater distribution. And on maximizing vid quality, based on device.
- The Onion: offsite distribution deals (myspace, youtube, etc) is NOT canabolizing their onsite traffic.
- Broadcast networks actively using YouTube to pilot/test TV shows. Hugely helpful.
- YouTube: leveraging AdSense heavily for distributing video onto blogs, as a service for content creators.
- When agencies create killer content for a brand, who owns that content? Agencies are starting to consider license models — they want to retain ownership of content they create for brands.
- YouTube pre rolls send 40-50% of viewers away. Overlay ads only a tiny bit better.
Panel #4: Personalized Media Platforms
Widgets, user generated media, news, music, and blogs.
- “Personalized Media Platforms” panel. Pandora, Userplane, NowPublic.com, JD Lasica, CNET.
- Washingtonpost.com: “we’re on the Chumby”. Hey, I love the Chumby!
- Washingtonpost.com: “we have to be everywhere: every mobile device, facebook apps, youtube, etc…”
- Washingtonpost.com: “we are no longer a destination; we are everywhere where the audience is.”
- NowPublic.com: “two types of personalization: content I like, and brands I like.”
- Pandora: “personalization still requires too much upfront investment on the part of user”
- Userplane: “over personalization can lead to an environment when no one learns anything new.”
- Has social media fatigue set in? Do we really care that your cat drank from the toilet?
- Discussion of twitter comes up. Is it valuable? I raise my hand to tell panel I am live tweeting them right now.
- After I speak, the panel shifts attitude and begins talking about twitter with a different spin: it “can” be helpful. Funny!
- Your current physical location in the world is going to be a new layer on top of all these web services…
- …It will be a killer feature that truly connects people in the real world, not just on the web.
- Mobile is going to be primary platform for identity, communication, content, engagement… everything.
- Is privacy dead? No, but we need to move from opt-out culture to opt-in culture. Including ads, I think.
- NowPublic on UGC: people are generally lazy about creating content; don’t package stories well.
- Gotta say that the panels are interesting, but really no new thinking is emerging.
- We are at the “sorting it out” stage in the media evolution, as opposed to “innovation” stage.
Cocktail Party
Where the real social application is applied.
- Cocktail party at Digital Hollywood. Drinking with guy named “Lover”, porn star agent, and guy named “D”, snoop dogg agent.
- Update: networking with who’s who in hip hop. Meeting all the hustlers who pair artists with brands.
- OK, I’ve positioned SplashCast well in adult vertical through cemented relationship with “Lover”. Work done. Bed time now.
Panel #5: Contextual Media & Advertising
Transforming and redefining the relationship between the consumer, advertising, and media platforms.
- First panel of the day: “Contextual Media & Advertising”
- Panelists include Saatchi &Saatchi, NBC Digital, Glam Media, moderated by dude from Ogilvy & Mather.
- Discussion of Glam transformation from vertical content play to vertical ad network.
- Glam focusing on brand advertising rather than performance-based ads.
- Saatchi+Saatchi blah blah blah blah… puleeese, say something new!
- Saatchi one of the last agencies to keep creative and media under same roof.
- TV2.0 is distributing the entertainment to consumers, where they want it in both time and place.
- Discussion on data collection by advertisers.
- What are consumers desiring at a particular time, place, context, etc? Deep data analysis can answer this.
- Data collection by advertisers will provide so much benefit to consumers that it will ultimately win out over privacy concerns.
- Intelligent, personal, friendly ads are better for users than the current state of display ads.
- Saatchi working on tech that not only reads your mind, but can make purchase decisions for you.
- Ha! That was a joke.
- Ah, now talking about the topic of “engagement”.
- These guys just talked for 10 minutes on “engagement” and said absolutely nothing!
- Engagement is more about the creative than the media buy. Engagment is about emotional response.
- “Ad technology does not create engagement, content does.” [I, for one, do not totally agree with that.]
- Glam: syndicates content to their 500 sites, not just ads. Glam editors pick best stories to syndicate.
- (My comment) Glam focused 100% on editorial content to create engagement, rather than creating more compelling advertising units.
- Saatchi: fresh, always changing content is critical. Big task! (This we know at SplashCast)
- In-video, contextual ads is holy grail.
- Meta tagging of video is hella big task that no one still has an answer to (GOOG as well?).
- How to monetize social networks? How do advertisers take advantage of this? Is there an economic model?
- YES! Social network advertising “must be user initiated”. Opt-in ads.
- “Social ads need to provide utility or entertainment to users”
- “Contextual Media & Ads” panel grade: C-
Panel #6: Social Media & User Generated Media Economy
The content, personalization, lifestyle, and advertising phenomenon.
- New panel “Social Media & UGC”: metacafe, kickapps, aol, youtube, redpoint ventures
- Metacafe: 30 million uniques, largest indy video sharing site.
- KickApps represented by my buddy, the VP BD, who shared the panel with me at Innotech last month.
- YouTube thinks it is a platform, not a destination. Lots of video inputs, from all over the web, and lots of distribution outlets.
- That is, youtube doesn’t think of themselves primarily as a destination.
- Redpoint was early investor in MySpace.
- Have social sites replaced portals? Yes. But more importantly: home pages in general are dead.
- Users come to content sites not via home page, but directly to content sub pages via search / sharing.
- This limits the site’s ability to program content and direct flow of usage.
- Redpoint: brands are still uncomfortable with social media, but they know they have to take the leap.
- Redpoint is really interested in platforms that enable users to become ambassadors for brands.
- Redpoint guy is essentially saying SplashCast’s positioning / value prop is the future of advertising.
- “Is there an ecommerce biz model for social sites?” yes, virtual goods / micro payments is interesting.
- Metacafe: people don’t pay for content on the web. [earth shattering news]
- YouTube in-video overlay ads are so-so performers.
- Redpoint: video ads need to evolve into interactive experiences, rather than static 15 or 30 sec spots.
- Brands can buy UGC contests on YouTube.
- Metacafe got 3K users to embed a metacafe contest widget, which they call a success. Received 3M views.
- Redpoint: “Google would admit that they are NOWHERE with brand advertising. Market still wide open.”
- Social sites have huge audiences but can’t monetize. AOL can help them, hence their buying spree.
- Facebook and MSFT struggling to make money from huge Facebook audience. Banner ads aren’t the solution.
- I believe Metacafe is in trouble. Not enough differention and still no solution to UGC monetization.
- Someone will buy Metacafe for their 30 million users , but Metacafe has no future on their own.
Panel #7: Widgets as a Platform
Content, advertising, communications
- Sorry for the break in the stream. Here we go again: “Widgets as Platform”.
- RockYou, Newsweek, Gydget, Clearspring, Mochila, Slide.
- Discussion about difference between a widget and an application. Boring. Who cares?
- The panel is acting very defensive, arguing why widgets are not a fad.
- What are the widget business models? CPM, fixed sponsorship, cost per install.
- ..Widget-as-ad is the newest model, possibly most promising.
- What about MySpace risk? They have the control. Slide says risk is mitigated because MySpace needs Slide.
- Slide: widgets need to do more than just give content; they need to enable communication between friends.
- RockYou: the more simple, the more viral. The more universal the audience, the bigger the audience.
- Clearspring: measure success based on realistic expectations. If widgets outperform web site traffic: win.
- WidgetBox: development and analytics of widgets will become commoditized.
- RockYou: highest CPMs go to apps with most engagement, and most vertically targetted.
- “Slide is never going to develop branded widgets for brands.”
- “Slide is going to let brands insert themselves into Slide apps.”
- RockYou: selling installs to other app developers is primary biz model.
- WidgetBox business is their consumer-facing widget directory. Different type of distro than Clearspring.
- Gydget leverages existing fan-bases for providing their clients widget distribution.
- I like the Gydget guy (vp of biz dev). Geniune person. Refreshing.
- None of the widget panelists are investing in mobile. They don’t see the viral potential of mobile.
- All panelists agree: use traditional CPM to sell widget distribution. Can’t charge for viral, it’s bonus.
- Widget panel over. I will be on the Advertising 2.0 version with same panelists in NY in June.
Panel #8: Hollywood 2.0 (I was a panelist)
- I was on a fantastic panel last night: “artists vs. suits”, discussing tensions between creative and $$.
- I was a “suit”. I’ve been on both sides throughtout career, sometimes at the same time.
- I got to share the stage with LonelyGirl15 creator and grammy-winning rapper Chamillionaire.
- @mashable was in attendance (for free dinner?). Good to finally meet Cashmore face-to-face.
FYI, I am live blogging via Twitter the panel sessions at Digital Hollywood. I am covering all discussions relating to advertising 2.0.
Get all the updates via Twitter; follow me here: mike_berkley.
Cheers,
Mike
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